Helpful information about Hotel California in Zurich

You want to find out more about our hotel? Here you can find helpful information from A to Z. Whether you want to undertake a boat trip at Lake Zurich, explore the city of Zurich or want to inform about the restaurants and bars in the surroundings - here you will for sure find what you are looking for. In case an information about the hotel or your stay in Zurich is anyhow missing, we will be gladly at your disposal via telephone (+41 44 262 40 50) or email (

  • Arrival

    We warmly welcome you to Hotel California, our cosy 3-star City Hotel in the heart of Zurich's historic old town. All of our new, colorful rooms are designed with comfort and relaxation in mind, fitted with bathroom/WC, hair-dryer, minibar, direct dial telephone, air-conditioning as well as digital TV/radio.

  • AC

    There is air-conditioning in each room.

  • Banks

    A branch of the UBS bank is located at Bellevueplatz, enabling banking transactions during usual opening times. Monday to Friday from 09:00 to 16:30.
    An ATM is located at Stadelhofen Railway Station, direction Bellevueplatz.

  • Breakfast

    Our breakfast menu includes a breakfast buffet, available between 07:00 - 10:00 in our Papa Joe's restaurant on the ground floor. Please refer to the menu cards on the table. Saturday and Sunday until 11:00.

  • Check-in/Check-out

    On your day of arrival, you can check in to your room from 15:00 hours onwards. On your day of departure, you must check out of your room by 11:30 hours. In the morning, check-out can take place from 07:00 hours onwards. Should you wish to depart earlier, please settle your bill the evening before departure. Check-in or check-out outside normal working hours are possible on request and extra charge.

  • Chemist

    The closest chemist is located in the Theaterstrasse 14, approx. 3 to 4 minutes walking distance in the direction Bellevueplatz. It is open 24/7, 365 days a year. Hotline number: +41 (44) 266 622

  • Currency exchange

    Please exchange your currency at the bank. Should you wish to settle your bill using a foreign currency, we also accept Euros at the current exchange rate.

  • Defibrillator

    Is located in the restaurant towards the kitchen, next to the stairs leading to the WC.

  • Dining out in Zurich

    There are numerous good restaurants in the vicinity. Our recommendations:
    American: How about succulent spare ribs or a tasty burger? Then our on-site Papa Joe's is the place to be! British: Great British pub food is served at the 'Oliver Twist Pub', just an eight minute' walk from here.
    Traditional / Swiss cuisine: Partake of the finest Swiss specialities in a refined atmosphere in the 'Swiss Chuchi' located at Hirschenplatz. None of the above restaurants tempt you? Simply contact our reception. We will find just the bar or restaurant that you are looking for.

  • Emergency Doctor

    If you should require medical help, please contact the reception or directly dial the following number: Direct Dial 0 and 144. A 24-hour medical centre is located in Zurich's main station.

  • Emergency Exits

    Follow the instructions in your rooms and in the hallways and in the event of an emergency follow the green illuminated signs.

  • Evaluation

    Would you like to rate our hotel? We recommend (Hotel California, Zurich), where your personal rating can be easily submitted. Alternatively, use the booking portal where you made the reservation for our hotel.

  • Excursion

    Please contact the hotel reception for information on excursions in and around Zurich. You get all the information about ship cruises, the Zurich zoo, Uetliberg and more at the front desk.

  • External emergency number:


  • Facebook

    Hotel California has its own Facebook page: Hotel California. Click "like" to receive our latest news.

  • Fax

    Faxes can be sent for a small fee from the reception desk between 07:00 and 23:30 hours.

  • Festivals and Markets in Zurich

    Street Parade: The biggest Street Parade in the world with up to one million participants takes place every August in Zurich. Admissions start 14 hours onwards and extend along the entire lake. Be right in the middle of it all at Hotel California and not just an onlooker!
    Zuri Festival: The biggest folk festival in Switzerland takes place every three years in Zurich. The festival extends across the whole city with the lake as the central focal point. There are a variety of food stalls, open-air discos, live bands, bars, and much more. Up to two million guests visit the festival during these 3 days.
    Youth shooting competition (Knabenschiessen): For over a hundred years the Zurich Shooting Society has been organising one of the most popular events in the city of Zurich and across the whole canton. This is where the annual champion marksman is chosen. The event takes place at the foot of Uetliberg in Albisgütli.

  • Fire

    Please read the information displayed on the inside of the room door to your own security.

  • Fire Extinguisher

    A fire extinguisher is located on every floor.

  • First Aid

    A first aid kit can be found at the restaurant Papa Joe's.

  • Gastrag AG

    Hotel California is a part of the Gastro enterprise - GASTRAG AG. More information can be found on our website:

  • Going out

    In Zurich, there are lots of opportunities for an evening out. Please contact our reception staff who will happily provide details. Our recommendation for a great start to the evening: Experience typical Caribbean vibes in our own Caribbean Bar, located in the 1st floor basement!

  • Internet

    The entire building is Wi-Fi enabled. You get your own code at the day of your check-In. The Wi-Fi access is free of charge and usable for 6 months. A computer with free Internet access is available at the reception desk. Please contact reception should you encounter any problems.

  • Iron

    If you wish an iron with board in your room, please ask the reception.

  • Keys

    The hotel entrance will be locked between 19:00 and 07:00 hours. The security company, Securitas, will perform night checks for your safety. Please remember to carry your orange key with you. This key enables you to unlock the hotel's main entrance door at any time.

  • Lost Property

    Please hand over any lost property at the reception. If you are looking for your own lost property, please also contact the reception.

  • Laundry

    Each room provides a laundry bag with price list. If laundry is handed in to the reception desk before 08:30 hours, it will be returned washed and ironed on the same day.

  • Luggage

    In order for you to enjoy also the full day of your departure, you have the option to leave your luggage at the reception.

  • Newspaper

    Reception provides a wide range of regional and national newspapers. International newspapers and magazines are available at every kiosk.

  • Parking spaces

    Parking is available in the Hohe Promenade car park (Rämistrasse 22, 8001 Zürich). Hourly charge: CHF 4.40 and daily charge: CHF 43.-. Our reception will be happy to explain how to get there.

  • Payment

    We accept Visa, Amex, Mastercard, Diners/DC Discovery, Postcard, Maestro, China Union Pay, Reka cheques, Lunch cheques  and of course cash including Euros at the current hotel exchange rate.

  • Postal

    Would you like to send your family or your friends a postcard or a letter? Stationery and envelopes are included in this folder. Please contact reception for stamps and postal delivery of your mail. The Front Desk has innovative postcards, which can be sent via the reception desk.

  • Reception

    The reception desk is located on the 1st floor and is open from 07:00 until 23:30 hours.

  • Room Cleaning

    Would you prefer not to be disturbed? Please use the red 'Do Not Disturb' sign. Our rooms will be cleaned between 07:00 and 14:00 hours. After 14:00 hours, fresh towels can be requested from the reception.

  • Room service

    Food from the changing menu in our 'Papa Joe's' Restaurant can be served to your room against a service charge of CHF 5.00. However, this service requires payment in cash. Please dial 870 for room service (Reception).
    Room service is possible from 11:30 – 23:30.

  • Safe

    Available in every room. Read the instructions on the safe and use it to lock away any valuables. (Read the manual attached to the safe and lock up your valuables.)

  • Ship

    Zurich shipping is located at Bürkliplatz. Buy a ticket to enjoy Zurich on one of the many boats. A boat schedule is available at the reception desk right next to the elevator.

  • Shuttle Service

    Do you have a lot of luggage and would like to be chauffeured to Zurich airport by shuttle service? The price for one person is CHF 32.00 plus CHF 5.00 for each additional person. Our reception staff will be happy to arrange the shuttle service to stop directly in front of the hotel.

  • Smoking

    To protect employees in public places, smoking is prohibited by law throughout the whole of Switzerland. Smoking is not allowed in the hotel rooms either.

  • Taxi

    Our reception staff will be happy to arrange a taxi for you.

  • Telephone

    A direct dial telephone is available in your room. Please dial 0, wait for the dial tone and then dial the desired number.
    A list of international dialing codes is provided on the back pages of this folder. You can also receive calls directly to your room via the direct dial number displayed on your telephone.

  • Train & Bus

    Stadelhofen railway station can be reached in 5 minutes by heading towards Bellevueplatz. From there you can reach numerous destinations via the suburban train, bus or tram. To reach the main train station (HB), it takes you 10 minutes. Go to the tram station "Helmhaus" (200m from our hotel) and take tram number 4, direction: "Bhf. Altsetten N". In the main station you will also find a tourist information office. Do not forget to buy your tram ticket/s from the ticket machine at every tram/bus stop. 24 hours tickets for the zone number 10 as well as the direction maps are available at the reception. You can easily check out your tram/bus/train connection/s under the webpage or .

  • Towels

    All towels will be changed every day. If you want to use your towel again, please hang your towel back on the towel rail.

  • Vending machine

    On the ground floor you will find a vending machine with snacks, drinks and various useful accessories.

  • Zurich Tourism

    The reception desk provides various information brochures from the Zurich Tourist Office, from which the most important sights and information can be discovered. Our reception staff are happy to advise you on current cinema, opera and theatre programmes.

  • Coffe and tea

    Tea and coffee making facilities are provided in each room. Please do not use for cooking or boiling milk.